Reporting

We keep your customers informed every step of the way. After an order is shipped, all related information such as carrier and tracking numbers are transferred into our database. A detailed e-mail confirmation is sent to your customer to let them know the sample is on the way! You can customize this e-mail to include technical service and sales contact numbers for future reference. An additional copy of the e-mail can be sent to your sales or marketing personnel.

We work with you to develop customized sample reporting for your program. Shipment data is available on our secure CustomerCenter web site and may be sorted and downloaded as needed. The database contains all shipment data and may be sorted by application, product or sales territory.

Your product sample is often the first contact a potential customer has to observe your company's product quality, packaging, labeling, shipping, communication and service capabilities. Each sample is an opportunity to provide a good "first impression" to your prospective customer. Chemical Marketing Concepts was founded and remains singularly focused on providing unsurpassed service in chemical sampling and logistics for our clients.