Order Processing

Chemical Marketing Concepts will establish a dedicated 800 number for you and take orders directly from your customers. Your calls are answered by our courteous and professional customer service representatives using your company name, so that our involvement is transparent to your customers. Orders may also be received through our secure sample order website. CMC also accepts orders via e-mail or from our clients' websites.

CMC captures all marketing data, including market area, application, source of the call, quality concerns, hot prospects, requests for technical assistance or literature, phone number and e-mail.

CMC reduces your manpower and fixed costs by freeing your personnel to focus on taking and servicing revenue orders, instead of requests for samples.